Home Fiber Internet
Smooth browsing, streaming, online class, video calls, and family device usage with practical monthly options.
For everyday homesReliable fiber internet for homes, shops, offices, online classes, streaming, gaming, and daily work. Check availability, choose a plan, and manage billing through the customer portal.
FIBERTEK
Customer service network
Promote dependable connectivity with service options for households, businesses, installations, and customer account access.
Smooth browsing, streaming, online class, video calls, and family device usage with practical monthly options.
For everyday homesInternet packages for stores, offices, POS systems, cloud tools, staff devices, and daily operations.
For shops and officesCoverage checking, scheduling, router setup, activation, and practical support for new applications.
From inquiry to installCustomers can access account details, billing records, invoice status, and payment information online.
Billing made simpleAffordable remote access service for MikroTik management, monitoring, and support when direct access is not available.
Only PHP 1 per dayFilter available packages by use case. Final availability and installation schedule depend on location and network capacity.
A budget-friendly plan for browsing, social media, online class, and light streaming.
Designed for families with phones, smart TVs, video calls, and everyday entertainment.
A stronger home package for gaming, streaming, downloads, and multiple active devices.
Reliable connectivity for small shops, offices, POS systems, and productivity apps.
A premium business option for heavier users, staff devices, cloud tools, and daily operations.
A custom option for boarding houses, compounds, apartments, and shared access areas.
Share your barangay, street, landmark, and preferred plan so the service team can check coverage.
Once the area is serviceable, installation details and requirements can be confirmed.
After installation, your account is ready for billing, payments, and customer portal access.
Fill in the fields and the page will prepare a clean message for email. You can also call or use the customer portal directly.
These answers cover the usual first steps. Contact support for exact availability, schedule, and requirements.
These terms summarize the basic conditions for applying for, using, and paying for FIBERTEK internet services.
Internet plans, installation dates, speeds, and coverage are subject to serviceability checks, network capacity, facility availability, and technical assessment at the requested location.
Customers must provide accurate location and contact details. Installed equipment must be handled responsibly and may remain subject to provider policies, replacement fees, or return requirements.
Monthly charges, installation fees, add-ons, and other approved charges must be paid on or before the due date. Late, unpaid, or disputed accounts may affect account status or service continuity.
Speeds are provided on a best-effort basis and may vary because of network traffic, WiFi conditions, device limitations, maintenance, outages, or factors outside the provider's control.
Customers must not use the service for unlawful activity, network abuse, unauthorized resale, spam, hacking, service disruption, or activity that harms other subscribers or network operations.
Support requests are handled through official contact channels. FIBERTEK may update plans, policies, rates, and these terms when needed for operations, compliance, or service improvement.